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We help children and young people who are experiencing a mental health crisis who might otherwise need to go into hospital, or who need more help than other CAMHS teams can provide.
About our service
We provide specialist support for children and young people experiencing a mental health crisis. Our aim is to help them stay safely at home wherever possible, reducing the need for a hospital admission.
A child or young person may be considered to be in crisis if any of the following apply:
- They have serious intent or are at high risk of a suicide attempt.
- They have attempted to take their own life by suicide.
- They have taken an overdose.
- They have deliberately self-harmed to an extent requiring medical attention, for example stitches or injuries below the subcutaneous tissues.
- They are experiencing an acute onset of psychosis or mania.
Our service operates between 8 am — 8pm daily. We offer follow-up appointments and emergency assessments 7 days a week.
Get advice from 111 if:
- You need urgent mental health support for yourself or someone you care for.
- Use the NHS 111 online mental health service: Get help from 111 online.
- Or call 111 and select option 2 for mental health support.
This service is available if you need urgent advice, guidance or support for a mental health concern.
Call 999 or go to A&E now if:
- someone's life is at risk – for example, they have seriously injured themselves or taken an overdose
- you do not feel you can keep yourself or someone else safe or free from danger
Phone: 999
Other signposting and support:
- Mental health for children, teenagers and young adults - NHS
- Young Minds: 02073 368 445 or enquiries@youngminds.org.uk
- Samaritans: 08457 909 090 or jo@samaritans.org.uk
- MIND Information Line: 08457 660 163 (self-help books are also available)
- Youth Access: 02087 729 900
- BEAT: 08088010677
How to access the service
We do not accept referrals directly from patients or their families. Professionals, like doctors and therapists can refer you to our service.
Support and advice
If you need help with how you or someone you care about is feeling, you can look at the advice section on our website. You can also talk to the team who is supporting you.
How we manage your information
Keeping information private is very important to our teams. We only share information to keep you or a loved one safe.
Find out more using the links below:
- Consent and confidentiality | Herefordshire and Worcestershire Health and Care NHS Trust
- Privacy notice | Herefordshire and Worcestershire Health and Care NHS Trust