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Children's Community Therapy Services - Worcestershire

  • Our teams provide physiotherapy, occupational therapy and specialist play support to children and young people in Worcestershire.

About our service

Child in a wheelchair smiling with her mumOur service is made up of teams of physiotherapists, occupational therapists, assistant practitioners, specialist play workers and admin, who support children, young people and their families to be able to do the things that are important to them.  

We see children and young people from 0-18 years old in clinics, their homes, schools and community venues. We also see young people up to the age of 19 in special schools.

We follow national and local professional guidelines and have a robust training and review structure as well as working to the professional standards of the Health Care Professions Council (HCPC) and professional bodies.  

We work closely with other professionals such as Health Visitors, School nurses, Paediatricians, Speech and Language Therapists, teachers, Social Care, Orthotics services, and consultants to provide joined-up care. 

For many children and young people, this support might be offered in familiar settings such as their school, a Family Hub, or an early years setting. We work across Worcestershire in different bases  including;    

  • The Beacon Centre, Worcester
  • Kidderminster Health Centre
  • The Princess of Wales Community Hospital, Bromsgrove
  • The Scott Atkinson Centre, Redditch 

We also  offer support across  a number of  community venues including  child development centres ,  schools   and leisure.  

Our treatment and support

We work in a balanced way, so rather than offering the same help to everyone, we look carefully at what a child or young person actually needs – so they receive the right level of care. 

Our priorities are to help children and young people stay safe and independent in their daily routines, which may involve recommending specialist equipment. We also deliver personalised care plans for those with significant needs, working closely with families and educational settings to achieve individual goals.  
 
Our aim is to make everyday tasks easier and more enjoyable, helping children and young people reach their full potential in all areas of life. 

Follow the links below to find out more about each of our specialist areas, including access criteria and more:

How to access the service

We do not accept referrals directly from patients or their families. Professionals, like doctors and therapists can refer you to our service.

Other professionals who can refer you may include: 

  • GPs
  • School nurses
  • Health visitors
  • Social workers
  • School staff
  • Children’s doctors (paediatricians)

To access support from our Specialist Play Service, a referral should be made by a member of the Child Development Team, such as Health Visitors, Paediatricians, Therapists.

Referrals must be made using the Children’s Therapy Referral Form, available on RiO (EPR system) or downloadable below.

Completed forms should be sent electronically to the relevant service email:  

 Please email the service to confirm when a referral has been submitted via RiO.

 

Contact the team

Occupational Therapy (OT) Advice Line

Our Occupational Therapy Advice Line offers practical advice from an Occupational Therapist about self-care, play, and functional concerns. It is not for waiting list enquiries or referral checks. 

  • Phone: 0300 2470017
  • Operating hours: Weds 9am-12pm and Thurs 1pm and 4pm. 

Please note: We cannot respond to text messages sent to this number. The advice line is not for waiting list enquiries or to check whether a referral has been accepted. 

Email the service

You can contact our services by email using the details below: 

If you are unable to email the services and therefore require a telephone response, please make this clear and leave a short message with your child’s name, date of birth, reason for your call and telephone number. We endeavour to return your call or email within 20 working days. Thank you for your patience.

Contact your local team

All our services operate a voicemail system that is monitored daily. We aim to respond as quickly as possible and always within seven days excluding public holidays. When leaving a message, please clearly state your child’s name, date of birth, and/or NHS number, along with a brief description of your query and your contact number. This information helps us respond promptly and effectively. 

Bromsgrove 

  • Address: Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, B61 0BB
  • Tel: 01527 488041

Redditch

  • Address: Scott Atkinson Centre, Woodrow Drive, Redditch, B98 7UH
  • Tel: 01527 488033

Worcester

  • Address: The Beacon Centre, Carnforth Drive, Worcester, WR4 9HG
  • Tel: 01905 681883

Kidderminster 

  • Address: Kidderminster Health Centre, Bromsgrove Street, Kidderminster, DY10 1PG
  • Tel: 01562 514520

How we manage your information

Keeping information private is very important to our teams. We only share information to keep you or a loved one safe.

Find out more using the links below: